Walmart publishes prescriber fax numbers for its two central pharmacies. Walmart Mail Order Pharmacy (Home Delivery) takes prescriber faxes at 1-800-406-8976. Walmart Specialty Pharmacy lists fax 1-866-537-0877. Each Walmart store pharmacy has its own fax line, which the prescriber's office gets from the store. Faxed prescriptions must come from the prescriber, not the patient.

This guide covers each verified Walmart Pharmacy fax number, which pharmacy it reaches, and why a faxed prescription can be turned away.

  • Mail order and specialty each have one published prescriber fax
  • Store pharmacies: call the store for its fax
  • Prescriber faxes only, or e-prescribe

Table of Contents

Which Walmart pharmacy you need

Walmart runs three kinds of pharmacy:

  • Store pharmacies. Every Walmart store pharmacy has its own fax. Get it from the store, not from a directory site.
  • Walmart Mail Order Pharmacy (also called Home Delivery), based in Carrollton, Texas, ships prescriptions to the patient's home.
  • Walmart Specialty Pharmacy, based in Orlando, Florida, handles specialty medications for complex conditions.

Prior authorization is separate. It goes to the patient's insurer or pharmacy benefit manager, not to Walmart. See our prior authorization guide.

Verified Walmart Pharmacy fax numbers

Verified November 2026:

Pharmacy What to fax Fax number Source
Walmart Mail Order Pharmacy (Home Delivery), Carrollton, TX New prescriptions from prescribers 1-800-406-8976 Walmart pharmacy services help, Walmart mail order pharmacy
Walmart Specialty Pharmacy, Orlando, FL Specialty prescriptions and referrals 1-866-537-0877 Walmart Specialty Pharmacy

Notes:

  • Mail order: the address is Walmart Mail Order Pharmacy, 1025 W Trinity Mills Rd., Carrollton, TX 75006, and the patient line is 1-800-2-REFILL (1-800-273-3455). Walmart's mail order page says prescribers may also e-prescribe or mail the prescription. It also notes some insurance plans limit coverage for mail order even when the drug is covered for store pickup.
  • Specialty: the address is 2354 Commerce Park Drive, Orlando, FL 32827, phone 1-877-453-4566, email specialty@walmart.com. A 2018 Walmart specialty brochure lists the same fax.
  • Controlled substances: Walmart's mail order page says it ships controlled substances by express second-day delivery with an adult signature required. Federal rules limit which controlled-substance prescriptions can be faxed; see our pharmacy fax guide.

Why patients can't fax their own prescriptions

A prescription is the prescriber's instruction to the pharmacist, so pharmacies accept faxed prescriptions only from the prescriber's office. A photo or scan sent by a patient won't be filled.

Instead, patients can:

  • Ask the prescriber to e-prescribe to the store, mail order or specialty pharmacy.
  • Ask the prescriber to fax it to the right Walmart line.
  • Bring the paper prescription to the store.
  • Transfer an existing prescription by asking Walmart to request it from the other pharmacy.

How a prescriber faxes Walmart, step by step

  1. Confirm the pharmacy: store, mail order or specialty.
  2. Consider e-prescribing, which avoids fax quality problems.
  3. Write a complete prescription: patient's full name, date of birth, address, the drug, strength, directions, quantity and refills, and the prescriber's details.
  4. Sign and date it.
  5. Fax it from the prescriber's office and keep the confirmation in the chart.

No fax machine in the practice? You can send a fax online for $2.99 with no subscription and no account. Check that your practice's rules allow sending prescriptions this way.

Why Walmart prescription faxes get rejected

  • Sent by the patient rather than the prescriber.
  • Wrong location. A specialty referral faxed to a store, or a store prescription sent to mail order.
  • Missing patient details, so the pharmacy can't match the profile.
  • Missing signature or prescriber details.
  • Unreadable scan. Fax in black and white with clear, dark text.

Fax your Walmart prescription now →

Frequently asked questions

What is the Walmart Mail Order Pharmacy fax number?

Walmart's pharmacy services help page lists Prescriber Fax 1-800-406-8976 for Walmart Mail Order Pharmacy (Home Delivery), 1025 W Trinity Mills Rd., Carrollton, TX 75006. The patient line is 1-800-2-REFILL (1-800-273-3455).

What is the Walmart Specialty Pharmacy fax number?

Walmart lists fax 1-866-537-0877 and phone 1-877-453-4566 for Walmart Specialty Pharmacy, 2354 Commerce Park Drive, Orlando, FL 32827.

What is the fax number for my local Walmart pharmacy?

Each store pharmacy has its own fax line. The prescriber's office should call the store pharmacy for its fax number, or the prescriber can e-prescribe to the store.

Can I fax my own prescription to Walmart?

No. Pharmacies accept faxed prescriptions only from the prescriber's office. Ask your prescriber to fax or e-prescribe it, or bring the paper prescription to the store.

Do I need a fax machine to fax Walmart Pharmacy?

No. A prescriber's office can send the fax online and keep the delivery confirmation, as long as it follows its own rules for faxing prescriptions.

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