There is no single Walgreens fax number for prescriptions. Each store has its own line, which the prescriber gets by calling the store. Walgreens does publish two central routes: Walgreens Mail Service takes the Mail Service Prescriber Fax Form at 800-332-9581, and Walgreens Specialty Pharmacy takes referrals at central locations such as Canton, MI (888-570-4700) and its cystic fibrosis pharmacy in Frisco, TX (800-263-0251). Patients cannot fax their own prescriptions: the fax has to come from the prescriber's office.

This guide lists the numbers we verified on walgreens.com, explains which Walgreens pharmacy each belongs to, and covers what patients can do instead.

  • Stores have store-specific fax lines; there is no national retail number
  • Verified numbers for Walgreens Specialty Pharmacy and Walgreens Mail Service
  • Prescriber faxes only: a fax from a patient is not a valid prescription

Table of Contents

Which Walgreens pharmacy you need

Walgreens runs three kinds of pharmacy, and each one has its own fax route:

  • Retail stores. Every store has its own fax line. The prescriber's office gets it from the store. Do not trust a store fax number from a third-party directory.
  • Walgreens Mail Service. Mail order for maintenance medications, offered through some prescription plans. The patient fills in the member section of the fax form, then the prescriber completes, signs, and faxes it, or e-prescribes.
  • Walgreens Specialty Pharmacy. Specialty medications for complex conditions, with central pharmacies that accept faxed referral forms.

Prior authorization is a separate matter. It goes to the patient's insurer or pharmacy benefit manager, not to Walgreens. See our prior authorization guide.

Verified Walgreens fax numbers

Verified November 2026:

Pharmacy What to fax Fax number Source
Walgreens Specialty Pharmacy, Canton, MI (phone 888-282-5166) Specialty referral form 888-570-4700 Walgreens quick access forms
Walgreens Specialty Pharmacy, Frisco, TX, cystic fibrosis (phone 800-541-4959) Specialty referral form 800-263-0251 Walgreens quick access forms
Walgreens Mail Service Mail Service Prescriber Fax Form, from a prescriber's office 800-332-9581 Mail Service Prescriber Fax Form (PDF)

Notes:

  • Other specialty locations. Walgreens also lists central specialty pharmacies in Pittsburgh, PA and Frisco, TX (general). The fax numbers for those two did not match across Walgreens' own pages when we checked, so we have left them out. Call the location first; Walgreens lists 800-424-9002 for Frisco.
  • Mail service form. The copy of the form we verified was published for the World Trade Center Health Program and dates from 2010. If the patient's plan or Walgreens provides a newer version of the form and it prints a different number, use that one.
  • E-prescribing. Walgreens' specialty page asks prescribers to consider sending prescriptions electronically and says all of its pharmacy locations accept electronic prescriptions.
  • State rules. Walgreens reminds prescribers to follow their state's requirements, such as e-prescribing mandates, state prescription forms, or required fax wording.

The number on the form or from the store wins

Walgreens fax numbers depend on the location and the program, so the most reliable number is the one tied to the patient's actual pharmacy:

  • For a store, call the store and ask for its prescription fax line.
  • For mail service, use the number printed on the current form provided by Walgreens or the patient's prescription plan.
  • For specialty, use the number on the referral form or the one the specialty pharmacy gives you by phone.

A fax sent to the wrong Walgreens location does not reach the patient's pharmacy. It sits somewhere with no matching profile.

Why patients can't fax their own prescriptions

A prescription is an instruction from the prescriber to the pharmacist, so pharmacies expect faxed prescriptions to come from the prescriber's office. Walgreens' mail service form says it outright: it must be faxed from a prescriber's office to be valid. A patient faxing a photo or scan of a paper prescription will be turned away.

What patients can do instead:

  • Ask the prescriber to e-prescribe to the Walgreens store, Walgreens Mail Service, or Walgreens Specialty Pharmacy.
  • Ask the prescriber to fax it to the right Walgreens line.
  • Take the paper prescription to the store in person.
  • Transfer an existing prescription from another pharmacy by asking Walgreens to request it.

Our pharmacy fax guide explains the federal rules for faxing controlled substance prescriptions in more detail.

How a prescriber faxes Walgreens, step by step

  1. Confirm the pharmacy: store, mail service, or specialty.
  2. Consider e-prescribing, which Walgreens prefers.
  3. Use the right form. The Mail Service Prescriber Fax Form, a specialty referral form, or the practice's own prescription for a store.
  4. Complete it in black ink. The mail service form asks for the patient's full name and date of birth, up to two medications with strength, directions, quantity, and refills, and the prescriber's NPI and DEA number.
  5. Sign and date it. The mail service form requires the prescriber's signature and date.
  6. Fax from the prescriber's office and keep the confirmation with the patient's chart.

No fax machine in the practice? You can send a fax online for $2.99 with no subscription and no account. The fax still needs to be sent by the prescriber's office, so confirm the receiving pharmacy accepts it from the line you use.

Why Walgreens prescription faxes get rejected

  • Sent by the patient instead of the prescriber's office.
  • Schedule II drugs. The mail service form is not valid for CII prescriptions.
  • Blank member section. On the mail service form, the patient's member ID, phone number, and address must be filled in.
  • Missing signature, date, NPI, or DEA number for a controlled drug.
  • Wrong location. A specialty referral faxed to a store, or a store prescription sent to mail service.
  • Pencil or color ink. The form asks for black ink only, which survives black-and-white fax.

Faxing Walgreens comes down to three things: the right Walgreens pharmacy, a complete and signed form from the prescriber's office, and a confirmation you keep.

Fax your Walgreens prescription forms now →

Frequently asked questions

What is the Walgreens fax number for prescriptions?

There is no national fax number for Walgreens stores. Each store has its own line, which prescribers get from the store. Walgreens Mail Service and Walgreens Specialty Pharmacy publish separate prescriber fax numbers.

What is the Walgreens Specialty Pharmacy fax number?

Walgreens lists central specialty pharmacies for referrals, including Canton, MI at fax 888-570-4700 (phone 888-282-5166) and its cystic fibrosis pharmacy in Frisco, TX at fax 800-263-0251 (phone 800-541-4959).

What is the Walgreens Mail Service fax number?

The Walgreens Mail Service Prescriber Fax Form tells prescribers to fax the completed form to 800-332-9581. It must be faxed from a prescriber's office and is not valid for Schedule II prescriptions.

Can I fax my own prescription to Walgreens?

No. Walgreens' mail service form says it must be faxed from a prescriber's office to be valid, and pharmacies generally expect faxed prescriptions from the prescriber. Ask your doctor to e-prescribe or fax it, or bring the paper prescription to the store.

How do I transfer a prescription to Walgreens?

Ask Walgreens to request the transfer from your current pharmacy, and have the prescription label or the current pharmacy's details handy. Some controlled substance prescriptions can only be transferred once.

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